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Your organization's settings in the console

Change your organization's name, domain, logo and time zone, copy its Organization ID, choose its billing currencies and export its data.

Settings, then General, holds who your organization is: its name, domain, logo and ID, its time zone, the currencies it bills in, its environments and a copy of its data.

Before you start

An owner or admin of the organization. Export data is the owner's only.

1. Open General

Open organization settings in the console

(opens the console in a new tab)

In the left rail choose Settings, then General under Organization. The page is titled Organization.

Settings, with the General menu item highlighted as step 1

2. Name and domain

In the General card, change Organization name or Domain (letters, digits and hyphens, such as my-organization) and press Save changes. It stays off until something changed.

The General card: Logo, Organization name Acme, and the Domain highlighted as step 2, with Save changes

Press Change logo. Pick an image under Assets, or add one under Upload, then press Apply selection.

Change organization logo: the Assets and Upload tabs, with Upload highlighted as step 3, and Apply selection

4. Copy the Organization ID

Your Organization ID sits beside General. Press it to copy it: the SDK's orgId and every server call need it.

The General card's title with the Organization ID, highlighted as step 4

When your organization lives in a particular region, the card also shows its Data region. It is chosen when the organization is created and cannot be changed here.

5. Time zone

Time zone is the day your reports run by: the Users, Workspaces and module charts by day, week, month or year, the counts beside them, web analytics and the sign-up heatmap. Each day runs from midnight to midnight in your organization's time zone, UTC unless you set one under Settings > General.

Press Organization time zone, type a city such as los angeles, choose America/Los Angeles and press Save.

The Time zone card with America/Los Angeles chosen in Organization time zone, highlighted as step 5, and Save

Every chart and count uses the new zone the next time it loads, for past days too: a day already closed is counted again in the new zone.

6. Billing currencies

Billing currencies chooses the currencies your plans can be priced in. Tick one and press Save currencies. A saved currency cannot be removed (billing).

Billing currencies, highlighted as step 6

The cards below it, from Cancellation to Billing versioning, set how your customers' subscriptions behave; billing covers each.

With environments turned on, an Environments card sits here too (environments in the console).

7. Export your data

Export data downloads a copy of everything the organization holds: one file per collection, one record per line (newline-delimited JSON). Press Export now, then download each file.

Export data, with Export now highlighted as step 7

The export holds personal data: your users' and members' names, email addresses and sign-in history. Passwords, session IDs, API keys, tokens and provider secrets read "[redacted]", and uploaded files are not included. Every export and download is recorded in the audit trail.

Check it works

The new name shows in the organization switcher at the top of the rail, and a finished export lists one file per collection.

Things to watch out for

  • Only the owner can export, and a support session never sees the card.
  • A saved billing currency stays.
  • The domain is letters, digits and hyphens only.

If something goes wrong

What you seeWhat it means
Exports are not configured in this regionExports are off where your data lives: contact support for a copy.
Export failedThe export could not finish. Try again later.

Next Steps