# Look up a customer's workspace Find one workspace in the console, read its details and members, revoke an invitation, and see what it was sent and its credits, one screen at a time. When a customer writes in about their team, their workspace's page in the console shows who is in it, who was invited, what they were sent, and their plan, credits and usage. This guide looks up Northwind Traders, a workspace Priya Shah created in Acme Analytics, with Sam Lee as an editor and an invitation to Jordan Kim waiting. > **Note:** A console role that can read **Workspaces**. Revoking an invitation also needs delete on workspaces, and editing usage needs update; see [roles](/console/team-and-roles). ## 1. Open Workspaces [Open Workspaces in the console](https://console.buildbase.app/dashboard/admin/workspaces) In the left rail choose **Users**, then **Workspaces** under **Workspaces**. The counts at the top are **Total workspaces**, **New this week** and **New this month**. **Workspace settings**, at the top right, opens the [mode and limits](/workspaces/workspace-settings). ![The Workspaces page under User management, with the Workspaces menu item highlighted as step 1: Total workspaces, New this week and New this month, Workspace growth, and User workspaces below](/images/workspaces/console-workspaces/list.webp) ## 2. Find the workspace and open it **User workspaces** lists each workspace with its **Name**, how many **Users** it has, its **Subscription**, its **Billing currency** and its **Creator**. Search by name, or pick a date, then press **View** on its row. Workspaces are made by your users in your app; the console cannot create one. ![The User workspaces table: Northwind Traders with 2 users, no subscription or billing currency yet, created by Priya Shah, with the View button highlighted as step 2](/images/workspaces/console-workspaces/table.webp) ## 3. Read its details **Workspace details** shows its name, its **Workspace ID**, who created it and when. A workspace with no Stripe customer yet shows **Create Stripe customer**, which makes one with the workspace's name so it can check out a subscription. ![The Workspace details card: Northwind Traders, Workspace ID, Created by Priya Shah 12 minutes ago, and the Create Stripe customer button highlighted as step 3](/images/workspaces/console-workspaces/details.webp) ## 4. See who is in it **Users in the workspace** lists each member with their **Role**. It is read-only here: members are added, removed and given a new role by the workspace's admins in your app, on the [members screen](/workspaces/managing-members), or over the API. ![Users in the workspace: Sam Lee with the role editor highlighted as step 4, and Priya Shah, admin](/images/workspaces/console-workspaces/members.webp) ## 5. Revoke an invitation **Invitations** lists the people invited by email who have not joined yet, with their role, status, who invited them and when it expires. A pending invitation holds a seat. To withdraw one, press **Revoke** on its row, then **Revoke invitation**. The invitee is told the invitation is no longer valid, and the seat is released ([seats](/workspaces/invitations#seats)). ![The Revoke invitation dialog: jordan.kim@northwind.example will be told the invitation is no longer valid, and the seat it holds is released, with the Revoke invitation button highlighted as step 5 beside Cancel](/images/workspaces/console-workspaces/revoke.webp) ## 6. See what its members were sent **Notifications** lists every notification sent to the workspace's members, one row per person, with what the email and push did. The totals at the top are for the last 30 days. Here Sam was told Priya added him. ![The Notifications card: 1 notification, Email delivered 100%, and the row Workspace Invitation, Priya Shah added you to Northwind Traders as editor, highlighted as step 6, sent to Sam Lee by email, push skipped](/images/workspaces/console-workspaces/notifications.webp) ## 7. Its plan, credits and usage Further down the page: - **Feature flags** switches a flag for this workspace alone ([feature flags](/feature-flags/overview)). - **Workspace quotas & credits** shows each quota's usage, which you can change by one (**Increase usage by 1**, **Decrease usage by 1**), set back to 0 (**Reset usage to 0**), or set to a number: **Set value** opens **Edit usage**, where you type the usage and press **Save** ([quotas](/credits/quotas)). A workspace has quotas once it is on a plan that has them. - **Subscription** shows its plan and what it holds beyond the plan, and **Subscription history** and **Invoices** what it bought ([managing subscriptions](/billing/managing-subscriptions)). - **Credit balance** shows what it has, and **Grant credits** gives it more, with the transactions, holds and buckets below ([credits](/credits/overview)). - **Workflow runs** lists the workflows that ran for it. ![The Edit usage dialog for Reports per month, on a workspace subscribed to Pro: Usage set to 12, with the Save button highlighted as step 7 beside Cancel](/images/workspaces/console-workspaces/quota-edit.webp) ![The Credit balance card: 0 available, held, granted, consumed and expired, with Reconcile, the Grant credits button highlighted as step 7, and Revoke credits](/images/workspaces/console-workspaces/credits.webp) ## Check it works Revoke a test invitation: it leaves **Invitations**, and the invitee's link no longer works. Change a test workspace's usage: its row under **Workspace quotas & credits** shows the new value. ## Things to watch out for - **Members are managed in your app, not here.** The console shows them; the workspace's admins add, remove and change them. - **Editing usage is what the customer sees.** It changes how much of its quota the workspace has used, so note why you did it. - **Revoking releases the seat.** A seat a pending invitation held is free again at once. ## Next Steps - [Mode and limits](/workspaces/workspace-settings) - personal or team workspaces, roles and caps. - [Invitations](/workspaces/invitations) - how invitations, seats and expiry work. - [Managing members](/workspaces/managing-members) - the members screen in your app.